1. About Us
This website and the services described in this Privacy Policy are operated by ConsultX Corporate Solutions F.Z.E. ("ConsultX", "we", "us", or "our"), a company registered in the Ajman Free Zone, United Arab Emirates. For the purposes of applicable data protection law, ConsultX acts as the data controller for the personal information described in this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact details such as your name, email address, phone number, and company name when you submit an enquiry or subscribe to our newsletter.
- Message content you include when describing your business needs.
- Basic technical data such as general usage information that may be collected automatically by standard web infrastructure.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and arrange consultations.
- Deliver consultancy services where you become a client.
- Send you our newsletter, where you have opted in.
- Improve our website, services, and communications.
- Comply with applicable legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data on the basis of your consent, the performance of a contract with you, our legitimate interest in operating and growing our business, and compliance with legal obligations under UAE law.
5. Sharing of Information
We do not sell your personal information. We may share it only with trusted service providers who support our operations (such as scheduling or communication tools), or where required by law or competent authority. Any such providers are expected to safeguard your data appropriately.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, to maintain our business records, or to comply with legal requirements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or delete it, or withdraw your consent to marketing communications at any time. To exercise these rights, contact us at [email protected].
8. Security
We apply reasonable organizational and technical measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security. For more on how we safeguard data, see our Data Protection page.
9. Updates to This Policy
We may revise this Privacy Policy from time to time. The current version is always available on this website.
10. Contact
For any privacy-related questions or requests, email [email protected] or call +971 50 697 6797.